Shipping policy

Pre-Orders: Please allow 7–8 weeks from the time of purchase for your order to be delivered.

In-stock orders: Please allow 7-10 days from the time of purchase for your order to be delivered

Once your order has been packed and sent, you’ll receive an email with your tracking number.

Delivery times may vary slightly depending on your location within Australia.

All orders are sent via Regular Parcel Post (or express post if this is your chosen option).

Pre-Orders: Please allow 7–8 weeks from the time of purchase for your order to be delivered.

In-stock orders: Please allow 7-14 days from the time of purchase for your order to be delivered

Once your order has been packed and sent, you’ll receive an email with your tracking number.

Delivery times may vary slightly depending on your location within the USA.

All orders are sent via Standard Post (this is via air).

If you purchase a pre-order, you acknowledge that delivery takes longer than ready-to-ship products.

If there are any unexpected delays (such as shipping disruptions or customs hold-ups), we will contact you straight away with an updated timeframe.

We’re committed to being transparent so you always know where your order is up to.

If you have any questions about your order or our shipping policy, please email us at soilandsass@gmail.com and we’ll be happy to help.

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